I’m sure, like me, you appreciate the comfort of knowing exactly what to expect. Having confidence in a service or an experience, that things will be as good – if not better – than the last time. Whether it’s your morning coffee, your favourite supermarket, or that go-to chippy, we’re
Attending SBS Winners Day was an early highlight of 2025! The energy in the room was buzzing, with so many passionate small business owners coming together to learn, share, and celebrate. Events like this remind me just why small businesses matter so much. A True Community Kypros Kyprianou, CEO of
Imagine you’re standing at the helm of a boat. You’ve spent January rigging the sails, and you’re finally ready to cast off —full of optimism, excitement, and big ambitions. The sea stretches out before you, endless with possibilities. But here’s the big question: where exactly are you headed? Will you
How Process blocks Progress I have a confession to make… the word process shrinks a little bit of my soul every time I hear it. Don’t get me wrong – I love what process does for business, but the word… not so much! It’s such a corporate, bureaucratic, boring word.
Why do some businesses seem to excel effortlessly while others constantly battle with inconsistency? It’s because it’s not just about having great systems; it’s about making those systems stick. Take McDonald’s. Their success isn’t about their burgers and fries – it’s about their delivery of the same quality and service
I’ve just come back from two gorgeous weeks in one of my favourite places in the world – Provence, France. Mozzy bites aside, it was absolutely perfect. I just love the relaxed French lifestyle, with the coffee and croissant start to the day, the two hour lunch breaks complete with
So Gareth Southgate is no longer the England football manager, and while many may celebrate that fact, the truth is that there was a lot to admire about his leadership, and certainly as business owners, there is much we can learn from his time in the role. Probably his greatest
Romeo, Romeo, wherefore art thou Romeo? In the digital age, you’d think that matching good people to great job opportunities would be as simple as finding the perfect recipe online – just follow the steps, and hey presto!. But clearly it’s not. “Why is it so hard to find a
A wise old man (my dad) once said, ‘Never complain about how much tax you have to pay – the more you’re paying, the more successful you are!’ How true…if still hard to bear at times! A similar mantra could also exist for the relationship between a business and its
In the world of business, trust is the foundation that all successful relationships both internally and externally are built on… It’s not just about delivering quality products or services; it’s also about creating an environment where your customers, employees, and partners feel safe and confident in your operation. Let’s take
Have you ever heard it said that running a business is like growing a bonsai tree? If you’ve ever tried to grow a bonsai, you’ll get exactly where I’m coming from. I’ve tried and failed with a bonsai twice, but thankfully, the lessons I’ve learned seem to have made me
Relationships play a huge role in shaping the success of any business. In fact strong relationships with your team, your clients and your suppliers, are the foundations that all business growth is built on. Friendships however have a unique position in business, because while they certainly offer advantages, they also
Nelson Mandela, whose name is synonymous with courage, resilience, and wisdom, was an extraordinary leader who left a lasting impression on the world. His remarkable qualities as a leader inspired millions and continue to inspire people the world over. Here are just five of the qualities we can all aspire
Establishing a regular, reliable rhythm in your business, particularly through effective communication, can be a game-changer when you’re looking to build a high-performing team. In this blog we’re going to explore the benefits of business rhythm and the actionable steps that you, as a successful small business owner, can take
Watching King Charles’ investiture and listening to the promises he made to the people of the UK, got me thinking again about servant leadership. At its core, servant leadership is an approach to leadership that prioritises serving the needs of others and empowering them to achieve their potential. It’s grounded
Greetings entrepreneurs! I am St. George, the patron saint of England, and I am honoured to share with you some valuable lessons that you, as a business owner, can learn from me – a legendary hero. First and foremost, you must embody unwavering determination. I faced great obstacles and challenges
Ramadan Kareem to you all! Ramadan is a period of reflection and introspection for Muslims the world-over, and the perfect time to develop good habits in life and in business. For me, those good business habits will all come down to having simple, logical and repeatable systems and routines, that
April is Stress Awareness Month and it’s a great reminder of the need to recognise the impact that stress is having on your health and do what you need to do to manage it effectively. As a business owner, you know all too well the pressures that come with running
I think it’s fair to say that there is a significant amount of fatigue around ‘awareness days’ for subjects and issues that should be permanently high on our radar… International Women’s Day, a globally recognised day to celebrate women’s contributions to society and to raise awareness about the various challenges
Friday 3rd March is #EmployeeAppreciationDay… I have to say, as with love your pets day, isn’t every day the day to appreciate your team and the work they do? Showing appreciation, saying thank you, and generally showing an interest in every individual you work with should be the norm, and
February 20th is National Love Your Pet Day, and even though I doubt any of us pet owners need a special day to love them, it is pretty great to have a day to celebrate the special bond we have with our furry, feathered, or even scaly friends. It’s an
I know a number of individuals who would equate ‘being a kind leader’ with being a ‘soft’ leader. But for me, being kind is a hugely important quality for a leader to possess. It’s not about being nice, it’s about having a deep understanding of what leadership is really about,
Finally it’s here… something I’ve been working on, and I’m proud to share it with you all… I’m delighted to introduce you to the NEW, 90 day Chaos to Consistency programme! I couldn’t be more excited about this programme and the positive impact it’s going to have on every successful small business
It’s the start of another New Year… 2023 no less (I remember when a date like that was futuristic sci-fi territory!) And I’m sure that like most business owners, your head is full of thoughts, ideas…maybe even plans (although you haven’t committed them to writing…yet) of everything that you want
Could do better?! Do you remember when you were at school and you’d get your end of year report with a little summary from all of the teachers about how you performed? Maybe, like me, you still have a couple and have a good laugh at them, on the odd
When you build the right team around you, everything in your operation becomes easier. So how do you attract the ‘right’ people to your team? Here are my top 5 tips: 1 Get really clear about the DNA of your ideal team member. Is there someone in your team who
Right now as business owners, we’re all assessing and re-assessing key elements of our operation – from our business model to our marketing, from our team to our own role in the day to day – it’s that time of year. We start to think about what’s worked well, and
In horticulture, this time of year is one for reflection, harvest and protection from the coming elements… The Autumnal equinox in September signifies the start of the seed gathering season where we’re encouraged to forage for seeds, fruit and nuts to plant them under our protection. To nurture them over
The increase in concern over burnout and overwhelm and the breakdown of the work-life balance is very real. Technology is a double-edged sword; for every advance and for every connection made, for every time zone broken down, we are more available and more accessible than ever. The flip side?
Leadership as loving service? Over the past couple of weeks there’s been an awful lot said about The Queen, about the person behind the throne, about her faith and the impact it had on her daily life, and most relevant to me, about her qualities as a leader – The
‘Marianne is the author of four books and is currently working on her fifth whilst regularly writing her blog, we hope you enjoy it :)
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