Consistency. It’s not the flashiest quality – not as sexy as a heroic act, or as attractive as charisma. But… in terms of building trust and loyalty in any relationship – personal or professional – there’s nothing more powerful. How does it make you feel? Frustrated by their lack of
We all know how crucial effective systems and a motivated team are for success, right? But, what if I told you that even the most finely-tuned systems can fail if your managers aren’t training your team effectively or motivating them to succeed? Let’s face it we’ve probably all had a
In the world of business, the recent scandal that came fully into the glare of public consciousness thanks to a TV drama, has left many of us angry, horrified, in total disbelief… As you now know, hundreds of postmasters were sacked, fined, and even imprisoned, all due to a glaring
Imagine having a business where team members genuinely trust each other and you as their leader. A place where people feel safe, supported, and motivated to give their best; where they know they can depend on consistency day too day… And what’s the secret ingredient that makes this dream team
I don’t know about you, but I loved watching England during the recent World Cup. Yes, it was sad that they didn’t make it all the way to winning it, but they certainly did themselves and their country proud. I’ve been thinking this week about the challenges they faced before the tournament
In this brave new world of Ai, cutting-edge technology and almost daily advances in digital capability, books might seem like relics from a bygone era. But guess what? For business owners, these treasures still hold the keys to success. I’m talking about more than just paper and ink; I’m talking
Nelson Mandela, whose name is synonymous with courage, resilience, and wisdom, was an extraordinary leader who left a lasting impression on the world. His remarkable qualities as a leader inspired millions and continue to inspire people the world over. Here are just five of the qualities we can all aspire
You don’t need me to tell you that operating your own business demands relentless commitment, and all too often can leave you as the owner, overwhelmed and with little or no time for fun and relaxation… It’s way too easy to ‘forget’ to take a break, and to underestimate the
Hot on the heels of International Women’s Day, comes another day which celebrates and honours the women of the world, in this case, more specifically, Mothers. Yes, it’s Mother’s Day on Sunday – a day dedicated to celebrating the strength, love, and guidance of mothers and to appreciate the tireless
Tis the season of the overloaded socket! Of course we have to have 3 sets of lights on the tree, and lights in the window, and we definitely need outside lights (only tasteful ones of course) and there’s only that one socket near the window so we’ve got to make
When you build the right team around you, everything in your operation becomes easier. So how do you attract the ‘right’ people to your team? Here are my top 5 tips: 1 Get really clear about the DNA of your ideal team member. Is there someone in your team who
I had a number of bosses in my time with McDonald’s – some great, some not so great. But each one of them taught me something about the sort of leader-manager I want to be and the sort of manager I definitely don’t want to be! I remember one boss
Leader? Manager? or Hybrid? The challenge for the small business owner (and yes, the photo is a long shot – A Labradoodle ‘hybrid’ – but who doesn’t love the odd dog picture?!) “Before you are a leader, success is all about growing yourself. When you become a leader, success is
As featured here in HRD Connect 2020 will be a big year for new beginnings. How can leaders ensure their best people stay put? A new decade can be a catalyst to kick-start your own journey to accomplish your life goals. Members of your team who dream to be somewhere
‘Do this and your people will fly!’ Feedback! The key to improving performance. And yet so many people feel awkward about giving it or shy away from it altogether. So why do people find it so difficult? Perhaps you’re one of them. You may be the person who makes a
I read a great quote by Clare Balding the other day about Pep Guardiola. She wrote, “He (Pep) is the manager not just of a team of players but also of backroom staff whom he always values, praises and thanks. He is a leader who makes them all believe the
’You can dream, create, draw and come up with the best ideas in the world, but you need people to help you turn your dreams into reality.’ As business owners, we rightly focus a heck of a lot of attention on our external customers and what we can do to
I want to share an interesting conversation I had recently with a control freak. Business Owners come to us for help to escape the day-to-day operation of their business, but the truth is that so many find it hard to let go of their role, even the small tasks. Some
It’s that time of year again, my car is due its MOT. I sit there waiting for the phone to ring. All those moving parts, they can’t all be in perfect working order, can they? So it’s always great when I get the ‘all clear’. Not that it’s always that
In my business I often come across managers with one thing in common; they are flying by the seat of their pants! People who are ‘accidental managers’. You know, the great team member who is plucked from their team and given a management role or the talented business owner who
How do you split your time between your superstars, your under-performers and your steady, reliable team members? I’ve spent some time this week working with a couple of my private clients, talking to their teams, individually, one-to-one to discover: What they love about their work What they find frustrating What aspirations
‘Marianne is the author of four books and is currently working on her fifth whilst regularly writing her blog, we hope you enjoy it :)
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