Business Consistency, Business Systems, One Right Way
Consistency – the Key Ingredient for Customer Delight
21
Feb
Feb
‘The one right way gives your customers the consistency they love and increases profit, which you’ll love.’ For years, I labelled myself as a ‘process’ person when really I’m a ‘making life easier’ person. I’ve lost count of the number of times I’d use the word ‘process’ at network meetings, and see the shutters go […]
